Last updated: October 2025
Your privacy is important to me.
This Privacy Policy explains how I collect, use, and protect your personal information when you visit my website, book sessions, join a program, or communicate with me online.
By using my website or services, you consent to this policy and the practices described here.
This site and all related services are operated by Shelley Honeychurch Coaching (“I”, “me”, or “my”).
If you have any questions about this policy or how your data is handled, please contact me at:
📧 [email protected]
I may collect and process the following types of information:
Your name, email address, and contact details when you book a session, sign up for a program, download a resource, or join my email list.
Personal reflections or notes shared during sessions or through forms.
Payment and billing information (processed securely via third-party payment processors — I do not store credit card details).
Data such as your IP address, browser type, device information, and pages visited, collected through cookies and analytics tools (e.g. Google Analytics) to improve website performance and user experience.
Your information is used to:
Schedule and deliver coaching, mentoring, or consulting sessions.
Respond to inquiries and provide customer support.
Send relevant updates, resources, or marketing emails (you can unsubscribe at any time).
Improve services and website functionality.
Comply with legal, tax, or regulatory obligations.
I will only use your information for the purpose for which it was collected and will not sell or rent your personal data to anyone.
If you are located in the European Economic Area (EEA) or UK, I process your personal data under one or more of the following legal bases:
Consent: when you opt in to receive emails or voluntarily share information.
Contract: to fulfil an agreement (such as providing a booked coaching session).
Legitimate interest: to improve my services, prevent fraud, or maintain communication relevant to your existing relationship with me.
Legal obligation: to comply with applicable laws and regulations.
Your information is stored securely on password-protected systems and trusted third-party platforms such as Go High Level, Google Workspace, Stripe, PayPal, or other reputable providers.
I take reasonable measures to prevent unauthorized access, loss, misuse, or disclosure of your personal information.
However, no online transmission or storage system can be guaranteed 100% secure, and you acknowledge this inherent risk when sharing information online.
Personal information is retained only as long as necessary to fulfil the purpose it was collected for — typically for the duration of your coaching relationship and up to seven years thereafter (for accounting and legal record-keeping).
You may request deletion of your information at any time, and I will comply unless there is a legitimate legal reason to retain it.
Depending on your location, you may have the right to:
Access and receive a copy of your personal data.
Request correction of inaccurate or incomplete data.
Request deletion of your data (“the right to be forgotten”).
Withdraw consent to marketing communications.
Lodge a complaint with a data protection authority if you believe your rights have been violated.
To exercise these rights, contact me at [email protected]
My website may use cookies to enhance your experience, analyze site performance, and support marketing campaigns.
You can choose to disable cookies in your browser settings, though some features of the site may not function properly without them.
I may share limited data with trusted third-party providers who assist in delivering my services — such as payment processors, scheduling tools, or email marketing platforms.
These providers are required to protect your information and use it only for the purposes of providing agreed services.
If you are outside the UK or Australia, your information may be transferred to and processed in other countries where data protection laws may differ.
All reasonable measures are taken to ensure that your data remains protected and handled in accordance with this policy.
This Privacy Policy may be updated periodically to reflect changes in practices or legal requirements. The most recent version will always be available on this page.
You are encouraged to review this policy occasionally to stay informed.
For questions, concerns, or requests regarding your personal information, please contact:
Shelley Honeychurch Coaching [email protected]
All Rights Reserved. Shelley Honeychurch 2025